Shipping Policy

Shipping Policy

At Skin and Soul. we want your order to reach you as quickly and safely as possible. Please read our shipping information below.

Where We Ship

We currently ship to all areas within South Africa.

Shipping Rates

We offer a flat rate shipping fee of R113.00 on all orders, regardless of size or weight.

Processing Time

Orders are processed within 1-3 business days after payment is confirmed. Orders placed over weekends or public holidays will be processed on the next business day.

Delivery Time

Once your order has been dispatched, delivery typically takes 3-5 business days depending on your location. Please note that remote areas may experience slightly longer delivery times.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking details so you can follow your parcel every step of the way.

Delays

While we do our best to ensure timely delivery, Skin and Soul. cannot be held responsible for delays caused by courier services, weather conditions, or other circumstances beyond our control.

Questions?

If you have any questions about your order or delivery, please don't hesitate to contact us and we'll be happy to help.